Faultless guest service is the defining feature of every 5-star hotel in Ravenna. From the moment you enter the lobby, staff cater to your every whim, whether recommending activities and tours or providing a turn-down service. Plus, hotels must feature top-rate amenities to be entitled to a 5-star rating. These can include luxury bathrobes, a wellness center, swimming pools, fine dining kitchens and knowledgeable concierge.