Flawless guest service characterizes every 5-star hotel in Raya. From the minute you arrive, staff attend to your every whim, whether offering luggage assistance and storage or providing in-room beauty treatments. On top of that, hotels must offer top-rate conveniences to meet the standard for a 5-star rating. These can include luxury bathrooms, an on-site spa, pools, gastronomic restaurants and knowledgeable concierge.