In Remsen, a hotel needs to provide a specific number of upscale conveniences to earn 5 stars. These can include on-site gyms, gourmet restaurants, saunas and spas, premium bedding, luxury toiletries and more. What also sets 5-star hotels apart is their superior service. You can expect things like concierge services, in-room massages and nightly turn-down services. Some may even offer thoughtful touches such as welcome gifts.