Impeccable guest service is the foundation of every 5-star hotel in Rialma. From the instant you arrive, staff cater to your every whim, whether recommending activities and tours or providing in-room massages. Additionally, hotels have to offer top-rate amenities to qualify for a 5-star rating. These can include deluxe baths, a wellness center, swimming pools, gastronomic restaurants and knowledgeable concierge.