In Roans Prairie, a hotel must provide a certain level of upscale features to earn 5 stars. These may include on-site gyms, spas and saunas, gourmet restaurants, premium bedding, luxury bathroom products and more. What also sets 5-star hotels apart is their guest-centric standard of service. You can expect things like concierge services, in-room massages and nightly turn-down services. Some may also offer special touches like welcome gifts.