Exemplary guest service characterizes every 5-star hotel in Rowan Bay. From the instant you arrive, staff are at your beck and call, whether answering room service calls 24/7 or providing in-room beauty treatments. What's more, hotels must offer superior conveniences to obtain a 5-star rating. These can include luxury bath products, spa facilities, pools, gastronomic kitchens and knowledgeable concierge.