Exceptional guest service characterizes every 5-star hotel in Rubondo Island. From the minute you arrive, staff ensure your every need is met, whether answering room service calls 24/7 or providing a turn-down service. What's more, hotels must offer upscale conveniences to meet the standard for a 5-star rating. These can include luxury baths, saunas or spas, swimming pools, gourmet kitchens and knowledgeable concierge.