In Rush, a hotel must provide a specific level of upscale amenities to earn 5 stars. These can include saunas and spas, on-site gyms, gourmet restaurants, premium bedding, luxury bathroom products and more. What also sets 5-star hotels apart is their guest-focused service. You'll enjoy things like concierge services, in-room massages and nightly turn-down services. Some may even offer additional touches like a welcome gift.