Flawless guest service is the defining feature of every 5-star hotel in Sam Kha. From the minute you step through the door, staff attend to your every need, whether arranging customized tours or providing in-room beauty treatments. What's more, hotels must offer top-rate amenities to be entitled to a 5-star rating. These can include luxury bath products, spas or saunas, swimming pools, gastronomic restaurants and knowledgeable concierge.