Faultless guest service characterizes every 5-star hotel in Sanma. From the minute you step through the door, staff ensure your every need is met, whether recommending activities or providing in-room massages. On top of that, hotels have to feature superior conveniences to be entitled to a 5-star rating. These can include luxury toiletries, on-site spa facilities, pools, fine dining kitchens and knowledgeable concierge.