In Santa Maria, a hotel is required to offer a specific amount of high-end amenities to be rated 5 stars. These can include on-site gyms, spas and saunas, gourmet restaurants, premium bedding, luxury toiletries and more. What also sets 5-star hotels apart is their extraordinary standard of service. You can expect things like concierge services, in-room massages and nightly turn-down services. Some may also offer thoughtful touches such as welcome gifts.