Flawless guest service is the hallmark of every 5-star hotel in Sao Joao do Ivai. From the second you arrive, staff attend to your every whim, whether answering room service calls 24/7 or providing in-room beauty treatments. In addition, hotels have to offer upscale amenities to be considered for a 5-star rating. These can include luxury toiletries, on-site spa facilities, swimming pools, fine dining restaurants and knowledgeable concierge.