Outstanding guest service is the foundation of every 5-star hotel in Sao Nicolau. From the second you arrive, staff cater to your every need, whether recommending activities and tours or providing in-room massages. Plus, hotels have to offer upscale amenities to qualify for a 5-star rating. These can include deluxe baths, saunas or spas, pools, fine dining restaurants and knowledgeable concierge.