Faultless guest service is at the heart of every 5-star hotel in Senador Firmino. From the moment you enter the lobby, staff cater to your every need, whether recommending activities and tours or providing in-room massage treatments. In addition, hotels have to offer upscale amenities to be entitled to a 5-star rating. These can include luxury bath products, a wellness center, pools, fine dining restaurants and knowledgeable concierge.