In Senekal, a hotel must offer a certain number of upscale conveniences to be designated 5 stars. These may include on-site gyms, gourmet restaurants, saunas and spas, luxury bathroom products, premium bedding and more. What also sets 5-star hotels apart is their superior service. You can expect things like nightly turn-down services, in-room massages and concierge services. Some may even offer additional touches such as a welcome gift.