Faultless guest service is integral to every 5-star hotel in Shemyakino. From the instant you arrive, staff are at your beck and call, whether answering room service calls 24/7 or providing a nightly turn-down service. On top of that, hotels have to feature upscale amenities to meet the standard for a 5-star rating. These can include luxury bathrobes, on-site spa facilities, pools, gastronomic restaurants and knowledgeable concierge.