Exceptional guest service is the hallmark of every 5-star hotel in Shibanyuan. From the instant you arrive, staff attend to your every whim, whether arranging valet parking or providing a turn-down service. Additionally, hotels must offer upscale amenities to meet the standard for a 5-star rating. These can include luxury toiletries, an on-site spa, pools, gastronomic restaurants and knowledgeable concierge.