In Simbai, a hotel must offer a specific number of top-notch amenities to be rated 5 stars. These can include saunas and spas, on-site gyms, gourmet restaurants, luxury bathroom products, premium bedding and more. What also sets 5-star hotels apart is their guest-focused service. You'll enjoy things like in-room massages, concierge services and nightly turn-down services. Some may even offer special touches such as a welcome gift.