Faultless guest service is at the heart of every 5-star hotel in Sivaki. From the minute you step through the door, staff attend to your every whim, whether recommending activities or providing in-room massage treatments. Additionally, hotels must feature top-rate conveniences to be considered for a 5-star rating. These can include luxury bathrooms, an on-site spa, pools, fine dining restaurants and knowledgeable concierge.