Faultless guest service is the foundation of every 5-star hotel in South Vienna. From the instant you arrive, staff attend to your every need, whether offering luggage assistance and storage or providing in-room massages. On top of that, hotels have to offer upscale conveniences to meet the standard for a 5-star rating. These can include deluxe baths, saunas or spas, pools, fine dining kitchens and knowledgeable concierge.