In Spaulding, a hotel needs to offer a certain number of top-notch amenities to be designated 5 stars. These can include gourmet restaurants, saunas and spas, on-site gyms, complimentary luxury toiletries, premium bedding and more. What also sets 5-star hotels apart is their exceptional service. You can look forward to things like nightly turn-down services, concierge services and in-room massages. Some may also offer special touches like a welcome gift.