In Spring Lake, a hotel needs to offer a specific number of high-end amenities to earn a 5-star rating. These may include on-site gyms, spas and saunas, gourmet restaurants, premium bedding, luxury toiletries and more. What also sets 5-star hotels apart is their guest-centric service. You can expect things like nightly turn-down services, concierge services and in-room massages. Some may also offer special touches such as a welcome gift.