In Springfield, a hotel needs to provide a specific amount of top-notch amenities to be rated 5 stars. These can include gourmet restaurants, saunas and spas, on-site gyms, premium bedding, complimentary luxury toiletries and more. What also sets 5-star hotels apart is their guest-focused standard of service. You'll enjoy things like concierge services, in-room massages and nightly turn-down services. Some may even offer special touches like welcome gifts.