Flawless guest service characterizes every 5-star hotel in Strunk. From the moment you enter the lobby, staff attend to your every need, whether answering room service calls 24/7 or providing in-room massage treatments. Plus, hotels have to feature top-rate amenities to be eligible for a 5-star rating. These can include luxury baths, spa facilities, swimming pools, gastronomic kitchens and knowledgeable concierge.