Exceptional guest service is integral to every 5-star hotel in Tha Tum. From the minute you step through the door, staff ensure your every need is met, whether offering luggage assistance and storage or providing a nightly turn-down service. On top of that, hotels have to feature top-rate conveniences to meet the standard for a 5-star rating. These can include luxury bath products, saunas or spas, swimming pools, gourmet kitchens and knowledgeable concierge.