Exceptional guest service is the foundation of every 5-star hotel in Thompsontown. From the moment you enter the lobby, staff are at your beck and call, whether recommending activities and tours or providing in-room beauty treatments. Also, hotels have to feature superior conveniences to be considered for a 5-star rating. These can include luxury bath products, spas or saunas, pools, gourmet kitchens and knowledgeable concierge.