Faultless guest service is at the heart of every 5-star hotel in Tin City. From the instant you arrive, staff ensure your every need is met, whether arranging customized tours or providing in-room massage treatments. In addition, hotels must feature top-rate amenities to be eligible for a 5-star rating. These can include luxury bathrobes, an on-site spa, pools, fine dining restaurants and knowledgeable concierge.