Outstanding guest service is integral to every 5-star hotel in Tranquillity. From the minute you arrive, staff cater to your every whim, whether answering room service calls 24/7 or providing in-room massage treatments. In addition, hotels must feature upscale conveniences to meet the standard for a 5-star rating. These can include luxury bath products, spa facilities, pools, gastronomic kitchens and knowledgeable concierge.