Exceptional guest service is at the heart of every 5-star hotel in Truro. From the moment you enter the lobby, staff cater to your every need, whether arranging valet parking or providing in-room massages. Also, hotels have to feature upscale conveniences to obtain a 5-star rating. These can include luxury bathrobes, on-site spa facilities, pools, gastronomic kitchens and knowledgeable concierge.