Exceptional guest service is integral to every 5-star hotel in Tumbling Shoals. From the minute you step through the door, staff ensure your every need is met, whether recommending activities and tours or providing in-room massages. Additionally, hotels must feature superior conveniences to qualify for a 5-star rating. These can include deluxe baths, saunas or spas, pools, gourmet kitchens and knowledgeable concierge.