Flawless guest service is the defining feature of every 5-star hotel in Turtle Lake. From the moment you enter the lobby, staff ensure your every need is met, whether arranging valet parking or providing a nightly turn-down service. Also, hotels have to feature superior conveniences to qualify for a 5-star rating. These can include luxury bathrobes, saunas or spas, pools, gastronomic kitchens and knowledgeable concierge.