Flawless guest service is the hallmark of every 5-star hotel in Union Furnace. From the minute you arrive, staff are at your beck and call, whether recommending activities and tours or providing a nightly turn-down service. In addition, hotels have to feature superior conveniences to obtain a 5-star rating. These can include luxury bath products, on-site spa facilities, pools, gastronomic kitchens and knowledgeable concierge.