Impeccable guest service is the hallmark of every 5-star hotel in Veslyana. From the minute you arrive, staff cater to your every whim, whether offering luggage assistance and storage or providing in-room massages. Plus, hotels must offer top-rate conveniences to be eligible for a 5-star rating. These can include luxury toiletries, a wellness center, swimming pools, fine dining kitchens and knowledgeable concierge.