Outstanding guest service is the defining feature of every 5-star hotel in Vicente Guerrero. From the minute you arrive, staff attend to your every need, whether answering room service calls 24/7 or providing a turn-down service. What's more, hotels must offer top-rate amenities to be considered for a 5-star rating. These can include luxury toiletries, spa facilities, pools, gastronomic kitchens and knowledgeable concierge.