Flawless guest service is at the heart of every 5-star hotel in Victoria Island. From the moment you enter the lobby, staff ensure your every need is met, whether arranging valet parking or providing a turn-down service. Plus, hotels must offer upscale conveniences to be considered for a 5-star rating. These can include luxury toiletries, saunas or spas, pools, fine dining restaurants and knowledgeable concierge.