In Volochaevskoye, a hotel is required to offer a certain number of high-end conveniences to earn 5 stars. These can include saunas and spas, on-site gyms, gourmet restaurants, luxury toiletries, premium bedding and more. What also sets 5-star hotels apart is their exceptional service. You can expect things like nightly turn-down services, concierge services and in-room massages. Some may even offer special touches like a welcome gift.