Impeccable guest service is the hallmark of every 5-star hotel in Vŭrshets. From the minute you step through the door, staff ensure your every need is met, whether answering room service calls 24/7 or providing in-room massages. Plus, hotels have to feature upscale amenities to be eligible for a 5-star rating. These can include luxury bathrooms, saunas or spas, swimming pools, gastronomic restaurants and knowledgeable concierge.