Flawless guest service characterizes every 5-star hotel in Waco. From the minute you step through the door, staff attend to your every whim, whether arranging customized tours or providing in-room massages. Additionally, hotels have to offer superior conveniences to be considered for a 5-star rating. These can include luxury bath products, a wellness center, pools, gastronomic kitchens and knowledgeable concierge.