In Walcott, a hotel needs to offer a certain level of upscale conveniences to be designated 5 stars. These can include on-site gyms, spas and saunas, gourmet restaurants, premium bedding, luxury bathroom products and more. What also sets 5-star hotels apart is their extraordinary service. You'll enjoy things like nightly turn-down services, concierge services and in-room massages. Some may also offer thoughtful touches like welcome gifts.