Flawless guest service is at the heart of every 5-star hotel in Wanjiagang. From the minute you arrive, staff attend to your every need, whether answering room service calls 24/7 or providing a nightly turn-down service. On top of that, hotels must offer upscale amenities to meet the standard for a 5-star rating. These can include luxury baths, spas or saunas, pools, gastronomic kitchens and knowledgeable concierge.