In Wardell, a hotel needs to offer a certain amount of high-end conveniences to be rated 5 stars. These may include gourmet restaurants, saunas and spas, on-site gyms, premium bedding, luxury toiletries and more. What also sets 5-star hotels apart is their extraordinary service. You can expect things like concierge services, in-room massages and nightly turn-down services. Some may also offer thoughtful touches like a welcome gift.