Exemplary guest service is the defining feature of every 5-star hotel in West Halifax. From the minute you step through the door, staff ensure your every need is met, whether arranging customized tours or providing in-room massage treatments. In addition, hotels have to offer superior amenities to meet the standard for a 5-star rating. These can include luxury toiletries, on-site spa facilities, swimming pools, gourmet kitchens and knowledgeable concierge.