In Zgorigrad, a hotel needs to provide a certain level of top-notch amenities to be rated 5 stars. These can include on-site gyms, gourmet restaurants, saunas and spas, premium bedding, luxury toiletries and more. What also sets 5-star hotels apart is their guest-focused standard of service. You'll enjoy things like concierge services, nightly turn-down services and in-room massage. Some may also offer extra touches like a welcome gift.