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"The pool/hot tub was enjoyable. However, the location of the pool surrounded by all the high-rise buildings only allowed for a few hours of sunshine daily. The staff were amazing, especially Mindy and Alana. They helped me out tremendously above and beyond. The hotel was under remodeling which made it inconvenient and noisy at times. They did provide me with another room which offered me much more quietness and peace! The onsite restaurant lacked in a few areas. The menu was limited and certain items were not available more than once. However, they were generous with a $25 daily voucher that could be applied to your food purchase, which was greatly appreciated. Overall, this was a very accommodating and pleasant vacation experience. Thank you Abitta!!"

"Stayed for one night. Supposedly best in San Juan. Great location and generally glamorous. But…mixed staff, some delightful, some should not be working in a five star hotel, in particular one of the female hosts at the oceanfront restaurant ( really pool-front restaurant ). Sullen appearance and bossy. Failed to get coffees in bar/lounge after 39 minutes. Had to complain, no manager on duty! They were comped but that was’t the point. Soundproofing from corridors poor. Would not stay there again. Disappointing end to our vacation."

"We stayed there the last day of our cruise, girls trip, there were 5 of us. The pool was awesome, we pretty much hung out there the entire time, staff was great, rooms were clean and great design also. Food at the restaurant was delicious. Thankfully I did not listen to the negative reviews, our experience was great! "

"Room was not clean and could use a good handyman. Property is falling apart and shower was filled with mold. "

"We loved our stay at Hyatt Hacienda Del Mar! This was a warm weather vacation with our 1.5 year old. We had a one bedroom villa and it was the perfect set up for a busy toddler. We had lots of space for him to run around, a full kitchen, black out curtains and space for us parents to relax during nap/bed time! The property is beautiful and we loved the pools and beach. One pool is 1ft deep so great for little ones. The onsite Mahi Mahi beach grill was reasonably priced with good food and drinks. Also had 2 high chairs available. Would recommend renting a car so you can also do some exploring in Dorado and meals out if you want. Grocery stores are nearby so you can also have food on hand in your room. "

"We had a wonderful time. The staff were all friendly and helpful. Our room was clean and comfortable. An all around great visit!"

"Pool was amazing. Staff was great "

"Clean room, friendly staff, nice view. Only complaint was that parking was a bit of a hike away. Other than that, solid hotel."

"Yes it was great "