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Hotel Club del Sol Acapulco by NG Hoteles

3.0 star property
Hotel with 2 restaurants, near Papagayo Beach

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Photo gallery for Hotel Club del Sol Acapulco by NG Hoteles

3 outdoor pools, sun loungers
Reception
Reception hall
Reception hall
Bar (on property)
Hotel Club del Sol Acapulco by NG Hoteles is near Papagayo Beach. Visitors can lounge by one of three outdoor pools with comfy sun loungers. The property has a welcoming bar and two restaurants serving authentic Mexican dishes that consistently earn positive reviews from guests.

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Parking available
  • Pool
  • All inclusive
  • Room service
  • Pet friendly
The current price is AED 95
AED 119 total
includes taxes & fees
3 Sep - 4 Sep

Room options

View all photos for Superior Room, 2 Double Beds, Balcony

Superior Room, 2 Double Beds, Balcony | View from room

Superior Room, 2 Double Beds, Balcony

Highlights

Balcony
Air conditioning
TV
Portable fan
Separate bedroom
Private bathroom
Daily housekeeping
In-room safe
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Balcony

Standard Room, 2 Double Beds, Balcony | 1 bedroom, in-room safe, bed sheets

Standard Room, 2 Double Beds, Balcony

Highlights

Balcony
Air conditioning
TV
Portable fan
Separate bedroom
Private bathroom
In-room safe
Daily housekeeping
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Economy Room, 2 Double Beds

Economy Room, 2 Double Beds | 1 bedroom, in-room safe, bed sheets

Economy Room, 2 Double Beds

Highlights

Air conditioning
TV
Portable fan
Separate bedroom
Private bathroom
In-room safe
Daily housekeeping
Pet friendly
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard with Pool View

1 bedroom, in-room safe, bed sheets

Room Standard with Pool View

  • 36 sq m
  • Sleeps 4

View all photos for Room Standard

1 bedroom, in-room safe, bed sheets

Room Standard

  • 40 sq m
  • Sleeps 4

View all photos for Room Superior

1 bedroom, in-room safe, bed sheets

Room Superior

  • 40 sq m
  • Sleeps 4

About the neighborhood

Map
Costera M. Aleman 1750, Magallanes, Acapulco, GRO, 39670

What's nearby

  • Condesa Beach - 5 min walk - 0.5 km
  • Diana the Huntress - 8 min walk - 0.8 km
  • Parque Papagayo - 10 min walk - 0.9 km
  • Papagayo Beach - 14 min walk - 1.2 km
  • La Quebrada Cliffs - 5 min drive - 5.3 km

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 32 min drive

Restaurants

  • ‪Hotel Club del Sol - ‬1 min walk
  • ‪Gran Plaza Hotel Acapulco - ‬4 min walk
  • ‪Sanborns Café - ‬2 min walk
  • ‪100% Natural - ‬1 min walk
  • ‪Helados Santa Clara - ‬3 min walk

About this property

Hotel Club del Sol Acapulco by NG Hoteles

Hotel near Papagayo Beach
You can look forward to a terrace, a garden, and a bar at Hotel Club del Sol Acapulco by NG Hoteles. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Mexican cuisine. Guests can connect to free WiFi in public areas.
You'll also find perks like:
  • 3 outdoor pools with sun loungers
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and pet grooming services
  • Smoke-free premises, a reception hall, and a banquet hall
  • A 24-hour front desk, luggage storage, and an elevator
Room features
All 200 rooms boast comforts such as air conditioning, in addition to thoughtful touches like safes and room service.
More conveniences in all rooms include:
  • Bathrooms with showers
  • TVs with cable channels
  • Ceiling fans and daily housekeeping

All inclusive details

All-inclusive room rates at Hotel Club del Sol Acapulco by NG Hoteles are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Uncovered self parking on site (MXN 100 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 8:30 AM to 11:30 AM for a fee: MXN 200 for adults and MXN 100 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • buffet

Things to do

  • 3 outdoor pools

Family friendly

  • 3 outdoor pools
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 300
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 300

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 250 per pet, per night, plus a deposit of MXN 1000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Pet grooming services are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 200 for adults and MXN 100 for children
  • Uncovered self parking fee: MXN 100 per day (in/out privileges)
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 250 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: MXN 300 (subject to availability)
  • Late check-out fee: MXN 300 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Club del Sol Acapulco
Hotel Club del Sol
Hotel Club del Sol Acapulco
Hotel Club Sol Acapulco
Hotel Club Sol
Club Sol Acapulco
Hotel Club del Sol
Del Sol Acapulco By Ng Hoteles
Hotel Club del Sol Acapulco by NG Hoteles Hotel
Hotel Club del Sol Acapulco by NG Hoteles Acapulco
Hotel Club del Sol Acapulco by NG Hoteles Hotel Acapulco

Frequently asked questions

Does Hotel Club del Sol Acapulco by NG Hoteles have a pool?

Yes, this property has 3 outdoor pools.

Is Hotel Club del Sol Acapulco by NG Hoteles pet-friendly?

Yes, this hotel allows dogs (limit 1 total). There's a deposit of MXN 1000 per stay and a fee of MXN 250 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Club del Sol Acapulco by NG Hoteles?

Self parking is available for MXN 100 per day.

What time is check-in at Hotel Club del Sol Acapulco by NG Hoteles?

Check-in start time: 3 PM; Check-in end time: midnight. Early check-in is available for a fee of MXN 300 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Club del Sol Acapulco by NG Hoteles?

Check-out is at 11:30 AM. Late check-out is available for MXN 300 (subject to availability).

Are there all-inclusive benefits at Hotel Club del Sol Acapulco by NG Hoteles?

Some rate plans available at this property are all-inclusive.

Where is Hotel Club del Sol Acapulco by NG Hoteles located?

Located in Costera Acapulco, this hotel is within a 15-minute walk of Plaza Bahia and Papagayo Beach. Condesa Beach and Diana Galleries Mall are also within 10 minutes.

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Hotel Club del Sol Acapulco by NG Hoteles Reviews

Reviews

6.0
Rating 10 - Excellent. 100 out of 586 reviews
Rating 8 - Good. 136 out of 586 reviews
Rating 6 - Okay. 118 out of 586 reviews
Rating 4 - Poor. 104 out of 586 reviews
Rating 2 - Terrible. 128 out of 586 reviews

6.0/10

Cleanliness

6.4/10

Staff & service

5.8/10

Amenities

5.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Jose Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto que sea petfriendly
Stayed 3 nights in Aug 2025

2/10 Terrible

sandy

Disliked: Cleanliness, amenities, property conditions & facilities
Property is not as decried, towels, bedding was dirty, old and smelly. Mildew on shower, shower curtain. Hallways have holes and mildew. This property has a great location. Hopefully Expedia update the pictures and lower the price. This was a big led down. I was catfish by Expedia and this hotel. I got pictures to prove it.
Stayed 5 nights in Jul 2025

2/10 Terrible

Alejandra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was unhealthy, not safe, a lot of moho odor, showing walls interior/exterior damaged, wall with big holes, floors without illumination (obscure) with tiles broken, electrical wiring exposed, ascensor not functioning, A/C not working, dirty bed clothing with red stains, dusty courtains. Receptionists with lack of good manbers. Room was rejected/refused due to unsafe and unhealthy conditions. We do have pictures to support statement.
Stayed 2 nights in Jul 2025

6/10 Okay

Adrián

Liked: Cleanliness, amenities
Yy
Stayed 2 nights in Feb 2025

4/10 Poor

Benito

Disliked: Cleanliness, property conditions & facilities
I have chosen this hotel for low price, but in reality Acapulco in general has been in restauration cause huracan Otis,
Stayed 3 nights in Jan 2024

4/10 Poor

Johan

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Hurricane battered 5 months ago, in need of repair

I start with the positive - Good location not far from the beach. One major road to cross, but ir could be done in stages. - I had no problem with the reception or cleaning staff. Nice people with a good attitude. - The hotel pool water looked decently clean, i have seen a lot worse in Mexico. Mostly chairs and few sunbeds, but not crowded. Most guests head for the beach why it did not gets crowded. - A/C was good. Too good, I turned it off completely at night. - Hotel room beds were "decent". A bit dated, but not dirty. - Hotel room ceiling, walls and floor had good finish. The issues: - Debris from hurricane Otis had been piled up on the hotel parking lot. 5 months later still not removed, and a pile of garbage attracts more garbage. - Hotel elevator buttons were a mess. Very difficult to press a button to get a reaction from the elevator. It was not helpful that many of the light diodes in the buttons were broken. - Bathroom details: the toilet paper holder broken and no shower curtain. The warm water was not very hot. - Strange placement of cloth hangers, in the bathroom. - The balcony not useful for much more than drying wet clothes. Narrow, and with some view of the ocean. - Breakfast opened late compared to the surrounding street cafés.Not tried the all inclusive package, but it is highly doubtful it is worth the extra penny. The hotel bar looked pretty desolated most of the time. Fixing the last details, not all are costly, would raise my ratings +1.
Hotel parking lot.
Parking lot security gate. Exterior damage to parts of the hotel.
Fifth bed in hotel room, consisting of 2 king size and one sofa shown in picture.
Master beds. Sorry for the messy bed! I have no complaints about room cleaning, photo it was taken after the first night in the room.
Stayed 2 nights in Apr 2024

4/10 Poor

Carlos

Disliked: Cleanliness, property conditions & facilities
Habitaciones sucias con sábanas manchadas de orina u otros fluidos, mal aspecto, no funciona el aire acondicionado, no tienen cable de televisión solo se ve un canal de noticias, no tiene internet. Arrepentido del lugar.
Stayed 3 nights in Aug 2025

4/10 Poor

María del Rocío

Ya lo conocía , pero está en muy malas condiciones, las camas rechinan, la ropa de cama y almohadas viejas y percudidas, cortinas arrugadas, cancel atorado no abre, en el baño el techo el la regadera desprendido, mucha falta de mantenimiento, las demás instalaciones ni las recorrí. Este hotel está en muy malas condiciones pues falta mucho mantenimiento, es muy buena la ubicación y acceso a varios lugares y mucho transporte. Mala experiencia
Stayed 1 night in Aug 2025

8/10 Good

Erika Guadalupe

Liked: Staff & service
Disliked: Property conditions & facilities
Lo que me gustó es que está ubicado en un lugar muy céntrico, tiene albercas grandes, pero las instalaciones están muy descuidadas y hay poco personal
Stayed 3 nights in Aug 2025

4/10 Poor

Jose luis

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No me gustó que la habitación está muy deteriorada, los cuartos tienen televisión pero el control no está, el techo de la habitación tiene humedad y arañas
Stayed 3 nights in Apr 2025

2/10 Terrible

SANDRA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
las condiciones son terribles, el aire acondicionado es obsoleto no enfría nada, hay cucarachas adentro de las habitaciones, las toallas del baño rotas al igual que la cortina de la bañera, jabón solo uno y del más barato, la comida que se sirve si contratas paquete con desayuno, es muy mala, el elevador en pesimas condiciones y solo sirve uno, la ubicación es buena pero justo esa calle tiene hoyos terribles, muchos baches. desagradable completamente.
Stayed 3 nights in Jul 2025

4/10 Poor

LORENZA

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
El personal de recepción no dio la Información completa. la habitacion solo contaba con un mini jaboncito, sin control remoto. en el sexto piso sin elevador,
Stayed 1 night in Aug 2025

8/10 Good

Axel

Liked: Amenities
Bien
Stayed 1 night in Aug 2025

2/10 Terrible

Eusebio

Disliked: Cleanliness, staff & service, property conditions & facilities
El hotel está muy descuidado, había una fuga de agua en el lavado y daba la sensación de que estaban sucias las camas. Me retire del hotel al siguiente día
Stayed 2 nights in Jul 2025

6/10 Okay

GALO GILBERTO LOPEZ

Le hace falta mucho mantenimiento cortinas muy sucias viejas pero lorvlo menos una buena lavada auerw acondicionado no estaba al 100% muy poco aire
Stayed 2 nights in Aug 2025

10/10 Excellent

Carlos Erick

Liked: Cleanliness, staff & service, amenities
Buen servicio, sigamos apoyando a Acapulco, nuestra joya del pacifico, saludos!
Stayed 3 nights in Jul 2025

6/10 Okay

Carlos

Disliked: Amenities, property conditions & facilities
Hotel viejo
Stayed 2 nights in Jul 2025

10/10 Excellent

Valeria Merob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Ma de Lourdes

Liked: Staff & service, amenities
La habitación esta bien nada mas que la cama y las almohadas están duras y el aire acondicionado de repente no enfriaba
Stayed 2 nights in Jul 2025

2/10 Terrible

Elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities
En ubicación está genial pero no había aire acondicionado en la habitación y no funcionaba la televisión
Stayed 1 night in Jul 2025

6/10 Okay

Armando

Liked: Cleanliness, staff & service, amenities
Al hotel le falta mantenimiento
Stayed 3 nights in Jul 2025

4/10 Poor

Vanessa

Disliked: Cleanliness, property conditions & facilities
Que acepten mascotas sabiendo que hay niños que pueden agarrar enfermedades
Stayed 2 nights in Jul 2025

10/10 Excellent

Luiz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen precio
Stayed 4 nights in Jul 2025

2/10 Terrible

Nancy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy descuidada y sucia. El agua de la alberca está muy sucia. Lo único bueno es que hay muchos lugares a dónde puedes ir a pie, bancos, restaurantes, centro comercial, etc.
Stayed 4 nights in Jul 2025

6/10 Okay

Victor

Disliked: Property conditions & facilities
El servicio no es tan malo son embargo las condiciones del inmueble son malas no cuenta con internet en habitaciónes huelen a humedad los alimentos bien pero no conviene un todo incluído ya que en barra no hay personal que te atienda el lugar muerto no hay nad aque ambiente el hotel
Stayed 3 nights in Jul 2025