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"Beautiful property and surround areas. Helpful staff."

"Reception were very welcoming and shared information about the area. Check-in was swift. Parking was easy. Room was a good size with lots of wardrobe space and a safe was available. Shower over bath, needed a little tlc re blackening of the sealant - care needed in the shower as water can suddenly run very hot. Set times for booking in the restaurant - not a problem. The food was absolutely amazing in all aspects - presentation and so delicious - we made compliments to the chef each evening we dined here. Lots of relaxation areas available. A very relaxed, comfortable property. Look forward to the possibility of staying here again in the future."

"Gorgeous town and location. Service was excellent and friendly. Beautiful rooms, very dated but thats what made it so good."

"Lovely hosts, property is beautiful and been loving restored by the owners over many years. Room was just perfect, very clean, lots of space, air conditioned and beautifully decorated and furnished. Breakfast was perfect."

"Nice location. Clean apartment, good swimming pool and jacuzzi/sauna. "

"We have been surprised by the poor level of service of this hotel. It's rated 4 stars we paid more than 160 euros by night but they were several issues. The restaurant was quite often complete, we were not informed in advance. We made the queue to be then informed that it was complete. Hopefully for the breakfasts we took it during the booking. Nevertheless , we had to wait minimum 30 minutes to get in. The servers were overwhelmed. Inside a lot of products were not renewed. We already waited 45 minutes for the check in on day 1. We went to the spas to get a massage for 1h30. The music was not functioning (system broken and no maintenance). We can hear the voice of the men on charge of the swimming pool welcoming all people from the hotel. Not a place to relax. The massage in itself was not pro. For a cost of almost 90 euros by person, and we took two (for the couple, one after the other), it's way to expensive for such poor quality. The tv was broken, internet too and hot water during one morning.everything was fixed after an alert at the reception desk despite internet failure. Some good things though: great place and view on the mountains, big beds very comforting, nice hotel infrastructure,good chef cooling eggs in the kitchen for breakfast."

"Beautiful place to stay in the foothills of the Pyrenees. Hosts very help and on hand when needed, despite the language differences we coukd still communicate. Lots of amazing scenery to explore. Pool was welcome, middle of the stay when the weather was very hot. Accommodation had everything we needed"

"Very convenient and good value for money"

"Lovely property in ideal location to explore Ossau Valley. Ideal size for ourselves and our dog. Really friendly and helpful hosts. Good value and would use again."