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"Staff on the front desk were excellent and so were the facilities "

"Excellent once again, one of my favourite places to stay in Newcastle."

"Staff was attentive my Grandson loved staying here it was a gift for Christmas Bed was comfortable and breakfast was great"

"Super hotel in great location, balcony room overlooking river was beautiful."

"Good food "

"3rd time having stayed here it still doesn’t disappoint, from the staff who are all so very lovely, to the grounds, to the entrance to the rooms, my only criticism is the room we had was a bit tired but very clean, spacious and cosy we will defo be back "

"Clean room, "

"Excellent hotel. Spotlessly clean. Great staff. "

"Always a great stay here. Staff are friendly and welcoming. Rooms are a great size, clean, and have big comfy beds."