"Staff was very courteous. Location was amazing, close to Shinjuku station, local metro, shopping, and eating. There is so much to explore around the area. We are able to spend the day at other areas of Tokyo and return to the hotel to rest. All you have to do is go downstairs and is only a block away from Kabukicho street with all the buzz and restaurants. If you want a quieter dinner, they have an underground mall right next door with lots of restaurants."

"西武園の割引や宿泊したら駐車場ぐらいはサービスして欲しい。"