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"Staff were pleasant and helpful. We were able to buy washing powder in single packs from the desk which was handy. The room was very clean and the bins and towels were serviced daily with the beds changed every two days. For two people the suite was pretty spacious. The appliances (hair dryer, microwave, washing machine and dryer) all worked well. Best part was the location. Close enough to two stations of the different lines we needed, it was also easy to wander back from places like Gyeongbokgung Palace. I’d definitely stay again. "

"Room layout was very brilliant and wise within the small space. Tour package was very attractive, but couldn’t join them. I wish I’ve known earlier. It might be good to procure at the time of check-in hotel room. "

"Room was quiet, clean, and spacious. Beds were very comfortable and the location of the hotel was great. Nearby to a lot of the main sightseeing locations. "

"Service is outstanding. Rooms are clean. Enjoyed my "

"Clean, kind staff, comforable bed and pillow"

"Really nice hotel conveniently located near Seoul Station and a lot of major tourist spots. "

"Ac unit was a little hard to use. "

"No"

"Highly recommend Lotte Hotel Seoul, rooms are spacious, clean & quiet. Staff are amazing, always available to help. Location is great, close to Starbucks, Myeongdong walking street, restaurants and subway station. Definitely will stay there again."