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"Staff, decoration, amenities"

"Our room was clean with a view of the lake! It was spacious enough for three people to comfortably move around. There was complimentary water, juice and beer in the fridge. The staff was friendly, the food was very good The hotel’s location to the Christmas market and train station was ideal! "

"Everything top rated"

"Superb location, stunning views from room and reception, excellent service and facilities. Nicolas at the reception made our stay super special, with his great personality. We observed him making each guest feel valued and special. Nothing was too much trouble and a wealth of information was given to us to make the best of our short 2 night stay. Hotel was next to bus stop, and direct access to the lake side promenade too. Room was very clean, very comfortable beds, amazing shower and a fridge. Loved the shutter for windows and the awnings that cover the balcony in sunnier times. Improvement needed: minor maintenance issue of the power plug cube being broken off its stand on one side of the bed and night stand shades need tightening. 2 coffee pods per day for 2 people in a room is not generous at all, especially when you charge Chf 4 per extra capsule. That said, we had an outstanding stay and the only regret was we were not staying longer. "

"Great hotel"

"Lovely and clean. Great location "

"Way above our expectations ! Hotel and staff were amazing, particular mention to Karina in the restaurant !!! Sadly we were only there for an overnight stop, would loved to have spent more time there. Definitely next time!!"

"Checked in late, everything went well, comfortable room and shower was terrific.spectacular views"

"Overall, all great. Much better quality than Campanile in France. Extremely nice reception staff! The only downside we experienced were too soft matresses."